Last Updated: 8 April 2026

1. Introduction

Welcome to Hustlefella Auctions. By registering, listing, bidding, or purchasing on the platform, you agree to these Auction Terms & Conditions.

Hustlefella operates as an online auction platform connecting buyers and sellers and may act as an intermediary in transactions but does not own listed items unless explicitly stated.

2. Eligibility & Registration

• Users must be 18 years or older and legally capable of entering binding contracts.
• All bidders and sellers must:
  • Register an account
  • Provide accurate personal and contact information
  • Pass verification (KYC where applicable)
• Hustlefella reserves the right to approve, reject, or suspend accounts.

3. Auction Structure

• Auctions may be:
  • Timed (fixed closing time)
  • Live (real-time bidding)
• Each listing (“Lot”) is treated as a separate transaction.
• Auctions may be:
  • With reserve price
  • Without reserve (highest bid wins)

4. Bidding Rules

• All bids:
  • Are legally binding offers to purchase
  • Cannot be withdrawn once placed (unless allowed by law or system rules)
• The highest valid bid at closing wins, subject to:
  • Reserve price
  • Seller confirmation (if applicable)
• Hustlefella may:
  • Reject suspicious or fraudulent bids
  • Extend auctions if bids occur near closing time (anti-sniping)

5. Anti-Fraud & Fair Bidding

• No:
  • Fake bidding (“ghost bidding”)
  • Seller self-bidding
  • Collusion between bidders
• Violations may result in:
  • Immediate account suspension
  • Legal action
• Auctions comply with the Consumer Protection Act (CPA) Section 45 principles.

6. Seller Responsibilities

Sellers must:

• Provide accurate descriptions, images, and disclosures
• Confirm legal ownership of items
• Disclose defects or conditions
• Honour winning bids

Hustlefella is not responsible for incorrect listings, which remain the seller’s responsibility.

7. Buyer Responsibilities

Buyers must:

• Review listings carefully
• Ask questions before bidding
• Pay within the specified timeframe

Failure to pay may result in:

• Account suspension
• Loss of deposit
• Legal recovery action

8. Escrow Service

To ensure secure transactions, Hustlefella provides an “Escrow” Service:

8.1 How Escrow Works

1. Buyer wins auction
2. Buyer pays funds into Hustlefella escrow account
3. Seller ships/delivers item
4. Buyer confirms receipt
5. Funds released to seller

8.2 Protection Rules

• Funds are held securely until delivery is confirmed
• If disputes arise:
  • Funds are frozen
  • Investigation is conducted
• Hustlefella may:
  • Refund buyer
  • Release funds to seller
  • Split settlement where appropriate

9. Payments & Fees

• Winning bidders must pay:
  • Hammer price (winning bid)
  • Buyer’s premium (if applicable)
  • VAT (if applicable)
• Payment deadline: typically 24–48 hours after invoice
• Accepted payment methods:
  • EFT
  • Card payments
  • Approved gateways

10. Delivery & Collection

• Sellers must ship within stated timelines
• Buyers must collect/accept delivery promptly
• Risk transfers:
  • Upon delivery confirmation OR
  • As defined in listing

11. Condition of Goods (Voetstoots)

• All items are sold “as-is” (voetstoots) unless stated otherwise
• No guarantees or warranties unless explicitly provided
• Buyers are responsible for due diligence

12. Returns, Refunds & Disputes

• No returns unless:
  • Item materially differs from description
  • Fraud or misrepresentation occurs
• Disputes:
  • Must be submitted within a defined timeframe (e.g. 48 hours)
  • Will be mediated by Hustlefella
• Escrow ensures fair resolution

13. Auction Completion

• A sale is complete when:
  • Auction closes and highest bid is accepted
• The winning bid forms a binding contract between buyer and seller

14. Platform Rights

Hustlefella reserves the right to:

• Cancel auctions
• Remove listings
• Suspend users
• Reverse transactions in case of:
  • Fraud
  • System error
  • Legal non-compliance

15. Limitation of Liability

Hustlefella:

• Is a facilitator, not the seller
• Is not liable for:
  • Listing inaccuracies
  • Failed transactions outside escrow protection
  • Technical failures or missed bids

16. Amendments

• Terms may be updated at any time
• Continued use of the platform = acceptance of updated terms

17. Governing Law

These terms are governed by the laws of South Africa, including:

• Consumer Protection Act (CPA)
• Electronic Communications & Transactions Act